elearning over in-person training has advantages and disadvantages, and your choice between them is dependent on your training resources available. Reasons to consider elearning are:
reduce expense
self paced learning
scale to larger groups
easily updated
revisit as needed
Common topics included in our elearning training packages are:
Orientation
Introduction to your company’s mission, values and structure
Job Specific
Detailed explanation of the job role, responsibilities, and expectations.
Products
Product features, specifications, and usage guidelines.
Hands-on demonstrations for tasks that require practical skills.
Customer Service
Dealing with difficult customers and resolving customer complaints.
Compliance
Training on data protection and privacy
Health and Safety
Emergency evacuation procedures
Technology
Specific software programs, tools, equipment and security awareness